Schulung: Implementing Cisco Collaboration Devices (CICD)

  • Präsenztraining

After successful completion of this course, the you will be able to:
- Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows

- Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

- Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

- Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

- Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications

- Describe how to maintain a Cisco Unified Communications solution

Trainingsprogramm

CICD v1.0 focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. The course covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

CICD v1.0 introduces Discovery Labs which are learning environments embedded in the lessons that enable students to learn about principles in a more interactive way. The Discovery labs are intended to be performed by the students when they reach them in the course and they replace content from ICOMM. Students can go through discovery labs in multiple ways including instructor-guided labs, self-study labs with the instructor acting as a mentor, instructor demo, or a slide walkthrough.

This course also contains Challenge labs where students test their knowledge gained through lessons. Challenge labs are located in the Lab Guide and include lab scenarios, Job Aids, an Activity Verification section, and an Answer Key Activity Procedure

Module 1: Cisco Unified Communications Solutions

Module 2: Administrator and End-User Interfaces

Module 3: Call Flows in Cisco Call Control Platforms

Module 4: Endpoint and End-User Administration

Module 5: End User Telephony and Mobility Features

Module 6: Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

Module 7: Cisco Unified Communications Solutions Maintenance

Labs

- Explore Administrator Interfaces

- Explore End-User Interfaces

- Explore Call Flows in Cisco Unified Communications Manager

- Explore Call Flows in Cisco Unified Communications Manager Express

- Implement End Users

- Implement Endpoints

- Enable Telephony Features

- Enable Mobility Features

- Implement End Users and Voice Mailboxes

- Enable Cisco Unified Communications Manager IM and Presence Service

- Provide End-User Support

- Generate Cisco Unified Communications Manager CAR Tool Reports

- Monitor the System with Cisco Unified RTMT

- (Optional) Back Up Cisco Unified Communications Manager

Wer sollte teilnehmen:

Zielgruppe

The primary target audiences for the course are:
- Network administrators and network engineers

- CCNA Collaboration candidates

Secondary audiences are:

- Systems engineers

Voraussetzungen

- Working knowledge of converged voice and data networks
- Basic knowledge of Cisco IOS gateways

- Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Schulungsmethode

Vortrag, Präsentation, Demonstration, Übungen, Labs.

Hinweis

Empfohlenes Training für die Zertifizierung zum:

Cisco Certified Network Associate Collaboration (CCNA)

Dauer: 5 Tage (30 Stunden )
Nr. 59581

Beginn: 09:00
Preis:2.690,00 € netto
3.201,10 € inkl. 19% MwSt.

Es entstehen keine zusätzlichen Liefer- & Versandkosten

Dauer: 5 Tage (30 Stunden )
Nr. 59581
Inhouse-Paket:Auf Anfrage
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23 Apr - 26 Apr 2019

15 Jul - 19 Jul 2019

14 Okt - 18 Okt 2019

20 Mai - 24 Mai 2019

28 Okt - 31 Okt 2019

03 Jun - 07 Jun 2019

26 Aug - 30 Aug 2019

18 Nov - 22 Nov 2019

11 Jun - 14 Jun 2019

09 Sep - 13 Sep 2019

02 Dez - 06 Dez 2019

24 Jun - 28 Jun 2019

23 Sep - 27 Sep 2019

01 Jul - 05 Jul 2019

12 Aug - 16 Aug 2019

07 Okt - 11 Okt 2019

11 Nov - 15 Nov 2019

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