Schulung: Giving and Receiving Feedback
The seminar is aimed at all those who receive or give feedback in the course of their professional lives. It is important to develop an effective way of dealing with feedback. Opportunities will be discussed as well as mistakes which can be made.
Introduction to Feedback
Definition - Principle and effect - Clear, concrete, constructive
Giving and receiving feedback - Feedback procedure - Paradoxes of feedback
Feedback from a role - In the intercultural context
Information and Messages
Unequivocal, ambivalent and ambiguous - How commonality is created - Realities, truth and perception
Simple - Concise - Activating - Stimulating
From Feedback to Feedback Talk
Preparation - Execution - Analysis and Consequence - Sources of errors
Wer sollte teilnehmen:
Employees, specialists and executives from all professions.
No particular previous knowledge is required.
Short lectures, individual and group work, plenary discussion