Schulung: Management of Virtual Meetings
How to Prepare, Run and Review Telephone, Video and Web Conferences
It is becoming less common for all members of a team to be physically colocated. Recent technology allows meetings to be held as telephone, video or web conferences. Web-based groupware tools offer access to shared files and support discussion and decision making processes.
In this seminar you will learn how to hold effective virtual meetings and to make best use of the supporting technologies. As well as the fundamental skills of preparing and steering all kinds of meetings, you will learn the special skills of communication and co-operation needed for virtual meetings.
Characteristics of virtual meetings - Criteria for successful telephone, video and web conferences
Participants' roles and tasks - Target definition - Selection of the appropriate technology - Features of telephone, video and web conferences - Features of groupware tools - Invitation and agenda - Communication rules
Structure and progress - Facilitation - Adherence to communication rules - Dealing with personal conflicts - Avoiding or solving technical problems
Types - When to do them - Cooperation between minute taker and facilitator - Technological support
Measuring success - Following up on actions
Wer sollte teilnehmen:
Executive personnel, project leaders, team leaders and members.
Adequate command of English.
Presentation, discussion and group work.