Schulung: Working with Germans
As an expat working in Germany or as foreign manager doing business with Germans you may experience some unexpected difficulties and a high density of rules to follow. This management training will provide you with the background to understand where issues and differences arise in a multi-cultural context. It will help you to discover new strategies and solutions to deal with these differences and build the best synergies for successful cooperation.
Short introduction of culture:
Definition of culture - My own culture and German culture - Background to cultural development
Cultural dimensions and culture specific behaviour:
Dimensions of culture according to Hofstede and Trompenaars - Direct and indirect communication styles - German cultural values and where they come from
Communication with German colleagues:
Low-context style of communication - Communication patterns in companies - How to deal with the German direct no - Welcome and taboo topics for small talk
German business etiquette:
First contacts and handshakes - The correct way of addressing people -"Du" and "Sie" as well as the appropriate name - Hierarchies - Building up a business relationship - Separation of work and private life
Daily Business in Germany:
Role of the superior - Decision making processes - Dealing with co-workers and colleagues - Common understanding of meetings, agendas, presentation styles and meeting minutes - The importance of punctuality
How to build communication bridges to create a new orientation system for successful cooperation:
Wer sollte teilnehmen:
Expats working in a German business environment or managers of German staff.
Adequate command of English.
Trainer input, discussion, role plays, case studies and comparison of best-practice scenarios.